The information available regarding COVID-19 continues to change daily. It is the goal of McClure Realty Vacations to provide information to our guests and homeowners about how COVID-19 will affect them and to make sure everyone is aware of the advisories provided by our state and county officials, which are located at the bottom of the page. Updates as we receive them will be posted on our Home page, on this page, and on our Facebook page.
CLICK HERE TO READ OUR PRE-ARRIVAL EMAIL CONTAINING IMPORTANT INFORMATION.
Guest arrivals on April 30, 2020 and after are allowed to check in. The beach strand is open for exercise, recreational activity and relaxation. Public parking is open.
The NC Governor extended the Stay-at-Home Order through May 8, 2020.
We encourage guests to follow their home state's orders regarding non-essential travel.
Previously, the Town declared all occupancy of properties by short term renters is prohibited from March 23, 2020 to April 30, 2020. In addition, the Governor of North Carolina has issued a Stay-at-Home Order through April 29, 2020. Guests scheduled to arrive during that period have the option of moving their dates to open dates at the same home or receiving a refund. If one or both of these orders is extended, guests affected will be notified and given those same options.
Commercial pools (condominium pools) fall under NC state regulations so their opening will follow the guidelines from Governor Cooper's office. Commercial pools will remain closed until at least May 22, 2020. While pools are closed, pool decks are also closed for lounging.
While commercial pools in NC will be allowed to be open at 50% capacity as of May 23, 2020, there are three pools that are not ready to open 5/23. Island Park and Windjammer pools will remain closed through the holiday weekend.
VACATION TRIP INSURANCE CANCELLATIONS
If you had the misfortune of a job loss through this nationwide event, and you purchased travel insurance, please contact us if you wish to cancel. Job loss is covered by the Red Sky Travel Insurance, although some restrictions apply.
For more information on coverage, visit Red Sky Travel Insurance or contact them at 1-866-889-7409.
For guests arriving after May 7th, our standard cancellation policy remains in effect. Guests wishing to cancel reservations with an arrival date after May 7th should first notify us in writing as soon as possible by e-mailing email@example.com. Next contact Red Sky Travel Insurance, if applicable, to begin the steps of filing your claim. Once we receive your cancellation submission in writing, we will make every effort to re-rent the property. If re-rented, you will receive a refund, less the reservation fee, travel insurance premium, and 15% cancellation fee. If the property cannot be re-rented, no monies shall be refunded.
OFFICE IS CLOSED TO THE PUBLIC
As we each practice social distancing in response to COVID-19, one of our priorities is the safety and health of the McClure Realty Vacations team. Our lobby is currently closed to the public, but we are still staffed to serve our homeowners and guests.
HELP FLATTEN THE CURVE
We are asking of our guests the same that we are asking of our team and of ourselves: if you are sick or showing symptoms identified with COVID-19, please follow the advisories set forth by health officials on every level and stay home, self-quarantine and seek medical treatment if necessary.
When traveling it is important to stay informed of local advisories, policies, and procedures. We will continue to post all relevant information as received below.
Click Here to visit the Town of Ocean Isle Beach Home page.
Last updated 5/21/2020